Automobile · Auto Repair

The Auto Shop

1705 E Jefferson St, Phoenix, Arizona, 85034

Google Maps Updated: 19 May 2026
Authenticity Score: 84/100
About

The Auto Shop in Phoenix is widely praised for its professional, honest, and efficient service. Customers frequently highlight Mickey's attentiveness and the team's ability to accurately diagnose and fix issues at a fair price. While there are some negative reviews regarding pricing and occasional communication issues, the majority of clients feel well-cared for and trust the shop with their vehicles.

Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
17
Lowest rating

We analyze 75 public reviews for The Auto Shop using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 82/100
Transparency 80/100
Pro Tip

They offer a shuttle service, which is a huge plus for those who need to get around while their car is in the shop.

Shuttle service
Online scheduling
Pros & Cons

✓ What Works Well

  • Honest and professional service
  • Accurate diagnostics
  • Fair and reasonable pricing

✗ Areas to Improve

  • Occasional communication issues
  • Some reports of high labor costs
  • Busy shop can lead to wait times
Frequently Asked Questions
  • Do you offer shuttle service?
  • How long will my repair take?
  • Do you provide a warranty on repairs?
User Feedback

Mickey is great, very professional.

They fixed my car quickly, very happy.

Honest shop, highly recommend.