Automobile · General Auto Repair
The Auto Stop
552 Bay St, Rochester, New York, 14609
Google Maps
Updated: 19 May 2026
Authenticity Score: 68/100
About
Long-time regulars swear by this place, citing honest work and fair prices. However, recent reviews suggest a decline in quality and organization under new ownership. Some customers feel the new management is sketchy and unprofessional compared to the old days. It used to be a local favorite, but now it's a bit of a gamble.
Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
17
Lowest rating
We analyze 71 public reviews for The Auto Stop using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
60/100
Transparency
50/100
Pro Tip
Get all quotes in writing before authorizing work, especially with the new management.
General Repair
State Inspections
Pros & Cons
✓ What Works Well
- Fair pricing
- Quick turnaround
- Honest reputation (historically)
✗ Areas to Improve
- New management issues
- Unprofessional behavior
- Inconsistent quality
Frequently Asked Questions
- Are they still open?
- Who is the new owner?
- Do they charge for diagnostics?
User Feedback
Used to be the best in town
New owners are not as reliable
Great for quick fixes
Quick Info
- Category Automobile
- Neighborhood Beechwood
- City Rochester
- State New York
- Postcode 14609
- Country United States
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