THE B.A.C.K. CENTER
2222 S Harbor City Blvd, Suite 610, Melbourne, Florida, 32901
The B.A.C.K. Center is a polarizing facility. While many patients swear by the surgical expertise of doctors like Dr. Hynes and Dr. Datta, the administrative side of the practice is frequently described as a nightmare. Long hold times, unreturned calls, and scheduling errors are common complaints. Patients often feel they have to fight the system to get the medical care they need, though the clinical outcomes for many are life-changing.
We analyze 80 public reviews for THE B.A.C.K. CENTER using our data models and filter out spam to highlight only authentic feedback.
If you can't get through on the phone, go in person; it is often the only way to get a human to help.
✓ What Works Well
- Highly skilled spine surgeons
- Effective surgical outcomes
- Professional medical staff
✗ Areas to Improve
- Extremely poor administrative communication
- Long wait times for appointments
- Disorganized scheduling
- How can I get a return call?
- Is the office still open?
- Why are my appointments being canceled?
The doctors are miracles, but the office staff is a disaster.
I had to go in person just to get an appointment.
Great medical care, but be prepared for a headache with scheduling.
- Category Health & Medical
- Neighborhood Melbourne
- City Melbourne
- State Florida
- Postcode 32901
- Country United States
