160 Lake Howard Dr, Winter Haven, Florida, 33881
Patients generally praise the medical expertise of the providers, noting effective treatments for ear and sinus issues. However, the clinic faces significant criticism regarding administrative efficiency, specifically long wait times, poor phone communication, and billing disputes. While some find the staff compassionate, others report feeling rushed or dismissed. The facility's cleanliness has also been a point of contention for some visitors.
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Always verify your insurance coverage directly with your provider before the appointment, as the front desk may not have the latest updates.
✓ What Works Well
✗ Areas to Improve
Great medical care but the front office is a mess.
Staff is kind but the billing department is impossible to reach.
The doctors are spot on, but the wait times are frustrating.