Health & Medical · Orthopedics
The Bone & Joint Center
1367 Washington Ave, Suite 200, Albany, New York, 12206
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Updated: 19 May 2026
Authenticity Score: 85/100
About
The practice receives mixed reviews. Many patients praise specific doctors for their skill and bedside manner, while others express deep frustration with administrative staff, long wait times, and poor communication. The urgent care section, in particular, is a source of contention regarding accessibility and service quality.
Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating
We analyze 70 public reviews for The Bone & Joint Center using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
80/100
Admin Efficiency
30/100
Pro Tip
Be prepared to be persistent with administrative staff to get your needs met.
Wait Times: Long
Communication: Poor
Pros & Cons
✓ What Works Well
- Skilled surgeons
- Compassionate doctors
- Effective treatments
✗ Areas to Improve
- Poor administrative communication
- Long wait times
- Billing issues
Frequently Asked Questions
- Why can't I get a call back?
- Is the urgent care actually urgent?
- Why am I being billed for this?
User Feedback
Great doctors, bad admin
Frustrating phone system
Effective care when you finally get it
Quick Info
- Category Health & Medical
- Neighborhood Albany
- City Albany
- State New York
- Postcode 12206
- Country United States
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