The Bone & Joint Center
Health & Medical · Orthopedics

The Bone & Joint Center

4 Medical Park Dr, Suite 200, Malta, New York, 12020

Google Maps
Updated: 13 May 2026
Authenticity Score: 72/100
About

The Bone & Joint Center receives mixed reviews. While many patients are satisfied with the surgical outcomes and the expertise of doctors like Dr. Cole, there are frequent complaints about long wait times, poor administrative communication, and difficulty getting paperwork processed. The practice is described as efficient by some, but disorganized by others.

Review Summary
20
Most Relevant
16
Newest
20
Highest
19
Lowest
Total Reviews Analyzed: 75
Performance Scores
Medical Expertise 85/100
Admin Efficiency 40/100
Pro Tip

Follow up on paperwork requests early and often; do not assume it is being processed in a timely manner.

Surgical success
Wait time
Pros & Cons
What Works Well
  • Highly skilled surgeons
  • Successful surgical outcomes
  • Professional clinical staff
Areas to Improve
  • Long wait times
  • Poor administrative communication
  • Difficulty with paperwork
Frequently Asked Questions
  • Why are the wait times so long?
  • How can I get my paperwork processed faster?
User Feedback

Great surgeon, but bad admin.

Wait times are unacceptable.

Clinical care is excellent.

Location Details
Street
4 Medical Park Dr, Suite 200
Neighborhood
Malta
City
State
Postcode
12020
Country
Coordinates
42.9729, -73.8051
Location
4 Medical Park Dr Suite 200, Malta, NY 12020
Quick Info
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