The Braces Place Of Framingham
509 Concord St, Framingham, Massachusetts, 01702
This practice faces significant criticism regarding communication, long wait times, and perceived lack of transparency in billing. Many parents feel their children are treated like 'cattle' and that the orthodontists are rarely available for direct consultation. While some patients are happy with the final results, the overall experience is marred by administrative issues and a lack of personal care.
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Ensure you get a written treatment plan and clear billing breakdown before starting any long-term orthodontic work.
✓ What Works Well
- Accepts MassHealth
- Bilingual staff (English/Portuguese)
- Convenient location
✗ Areas to Improve
- Long wait times
- Poor communication with parents
- Perceived focus on profit over care
- Why are the wait times so long?
- Can I speak directly to the orthodontist?
They rush through appointments.
Billing is confusing and inconsistent.
Staff can be dismissive.
- Category Health & Medical
- City Framingham
- State Massachusetts
- Postcode 01702
- Country United States
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