The Center At Western Queens
74-10 35th Ave, STE 107W, Jackson Heights, New York, 11372
The Center at Western Queens receives mixed reviews. Many patients praise their therapists for being kind, patient, and effective in helping them through difficult times. However, there are significant complaints about administrative issues, including poor communication, scheduling errors, and unprofessional front-desk staff. While the clinical care is often highly valued, the administrative experience can be a major source of frustration.
We analyze 70 public reviews for The Center At Western Queens using our data models and filter out spam to highlight only authentic feedback.
Confirm your appointments directly with your therapist if possible to avoid administrative errors.
✓ What Works Well
- Kind and effective therapists
- Supportive and welcoming environment
- Clean and organized office
✗ Areas to Improve
- Poor administrative communication
- Scheduling errors and cancellations
- Unprofessional front-desk staff
- Why was my appointment canceled?
- How do I reach my therapist?
- Is the office wheelchair accessible?
Great therapists, poor admin
Life-changing support
Frustrating scheduling process
- Category Health & Medical
- Neighborhood Jackson Heights
- City Jackson Heights
- State New York
- Postcode 11372
- Country United States
