13 Western Maryland Pkwy, Suite 104, Hagerstown, Maryland, 21740
The Centers for Advanced Orthopaedics in Hagerstown generally receives positive feedback for its clinical care. Patients often praise the providers for their expertise and the staff for being friendly and helpful. However, there are recurring complaints about administrative issues, particularly regarding billing and front desk communication. The overall experience is usually good, but administrative hurdles can be a source of frustration.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing questions, try to resolve them in person rather than over the phone, as the front desk can be a bottleneck.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office staff is a nightmare.
I had a great experience with my physical therapy.
I'm frustrated with the lack of follow-through.