Health & Medical · Community Health Center

The Chautauqua Center

107 Institute St, Jamestown, New York, 14701

Google Maps Updated: 13 May 2026
Authenticity Score: 68/100
About

This center is a major community resource, but it is plagued by severe administrative issues. Patients frequently report being unable to reach the office, long wait times, and poor communication. While some providers are highly praised, the overall experience is often described as frustrating and disorganized.

Review Summary
20
Most Relevant
14
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 74
Performance Scores
Medical Expertise 75/100
Admin Efficiency 15/100
Pro Tip

If you have an urgent need, try walking in early or using the patient portal rather than relying on the call center.

Multi-specialty services
On-site pharmacy
Pros & Cons

✓ What Works Well

  • Some excellent and caring providers
  • Comprehensive services in one location
  • Convenient pharmacy on-site

✗ Areas to Improve

  • Extremely difficult to reach by phone
  • Frequent appointment cancellations
  • Poor communication and follow-up
Frequently Asked Questions
  • Why can't I get a call back?
  • How do I get my prescriptions refilled?
User Feedback

The doctors are great, but the system is broken.

Expect to wait months for an appointment.

Poor communication and rude staff.

Location Details
Street: 107 Institute St
City: Jamestown
State: New York
Postcode: 14701
Country: United States
Location
107 Institute St, Jamestown, NY 14701
Quick Info
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