Food & Beverage · Casual Dining

The Cheesecake Factory

3349 Monroe Ave, Rochester, New York, 14618

Google Maps Updated: 16 May 2026
Authenticity Score: 75/100
About

The Cheesecake Factory is a reliable, if predictable, choice for a wide variety of comfort food. While the menu is massive and the cheesecake is legendary, the service can be hit or miss, and the prices are on the higher side for a chain. It is a great spot for family celebrations, but don't expect a unique culinary experience.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
20
Lowest rating

We analyze 70 public reviews for The Cheesecake Factory using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 78/100
Value for Money 65/100
Pro Tip

Always save room for a slice of cheesecake, even if you have to take it to go.

Extensive menu
Legendary desserts
Pros & Cons

✓ What Works Well

  • Massive menu with something for everyone
  • Legendary cheesecake selection
  • Great for family celebrations

✗ Areas to Improve

  • Expensive for a chain
  • Service can be inconsistent
  • Can get very crowded and loud
Frequently Asked Questions
  • Do I need a reservation?
  • Are there gluten-free options?
  • Why is the wait so long?
User Feedback

Always a fun spot for a birthday.

The cheesecake is worth every calorie.

Service can be slow when they are slammed.

Location Details
Street: 3349 Monroe Ave
Neighborhood: Rochester
City: Rochester
State: New York
Postcode: 14618
Country: United States
Location
3349 Monroe Ave, Rochester, NY 14618
Quick Info
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