Food & Beverage · Sandwiches/Ice Cream

The Chocolate Factory

13475 Watertown Plank Rd, Elm Grove, Wisconsin, 53122

Google Maps Updated: 16 May 2026
Authenticity Score: 85/100
About

The Chocolate Factory is a beloved local spot for toasted subs and high-quality ice cream. Most customers have a great experience, praising the fresh food and friendly staff. While some find the prices a bit high, the quality and consistency keep people coming back. It's a family-friendly favorite in Elm Grove.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
18
Lowest rating

We analyze 70 public reviews for The Chocolate Factory using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 85/100
Value for Money 70/100
Pro Tip

The ice cream is priced by weight, so you can control your portion size and cost.

Toasted subs
Premium ice cream
Pros & Cons

✓ What Works Well

  • Delicious toasted subs
  • High-quality ice cream
  • Friendly and efficient staff

✗ Areas to Improve

  • Can be pricey
  • Limited seating
  • Occasional service hiccups
Frequently Asked Questions
  • Is it good for families?
  • Do they have gluten-free options?
  • Why is the ice cream priced by weight?
User Feedback

Best subs in town.

Love the ice cream selection.

Consistently great experience.

Location Details
Street: 13475 Watertown Plank Rd
Neighborhood: Elm Grove
City: Elm Grove
State: Wisconsin
Postcode: 53122
Country: United States
Location
13475 Watertown Plank Rd, Elm Grove, WI 53122
Quick Info
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