The Christiana Center for Oral Surgery & Dental Implants
4133 Ogletown Stanton Rd, Suite 200, Newark, Delaware, 19713
The Christiana Center for Oral Surgery receives high praise for its clinical care, with many patients highlighting the kindness and professionalism of the surgeons and nurses. However, there is a significant and recurring issue with billing practices, administrative communication, and what some patients describe as a lack of compassion from the front-office staff. It is a practice where the medical care is often excellent, but the administrative side can be a major source of frustration.
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Be extremely cautious with upfront payments and keep detailed records of all insurance EOBs and billing communications.
✓ What Works Well
- Highly skilled and professional surgeons
- Kind and supportive nursing staff
- Excellent clinical outcomes
✗ Areas to Improve
- Major billing and insurance issues
- Poor administrative communication
- Some reports of rude front-office staff
- Why is billing so confusing?
- Are they good with anxious patients?
Great clinical care
Billing is a nightmare
Staff can be dismissive
- Category Health & Medical
- City Newark
- State Delaware
- Postcode 19713
- Country United States
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