The Collision Shop
1835 E 14 Mile Rd, Troy, Michigan, 48083
The Collision Shop in Troy is generally well-regarded for its professional, honest, and efficient service. Customers frequently praise Brad and his team for their transparency and willingness to go above and beyond, often helping with insurance logistics and rental cars. While there are a few negative reviews regarding communication and billing issues, the overall sentiment is very positive, with many customers considering them their go-to shop.
We analyze 74 public reviews for The Collision Shop using our data models and filter out spam to highlight only authentic feedback.
They are a popular shop, so call ahead to schedule your estimate to save time.
✓ What Works Well
- Professional and honest service
- Efficient and timely repairs
- Helpful with insurance logistics
✗ Areas to Improve
- Occasional communication delays
- Some reports of billing issues
- Limited mechanical services
- Do you work with my insurance?
- How long will the repair take?
- Do you offer free estimates?
They handled everything with my insurance company.
Great work, but sometimes hard to get a hold of.
They treat you like family here.
- Category Automobile
- Neighborhood Troy
- City Troy
- State Michigan
- Postcode 48083
- Country United States
