The Dental Care Center
877 E Gannon Ave, #401, Zebulon, North Carolina, 27597
This clinic is a polarizing spot. Many patients appreciate the quick, efficient service and the friendly nature of the staff, often citing it as a 'godsend' for those on Medicaid. However, there is a significant volume of negative feedback regarding administrative incompetence, billing errors, and a perceived lack of empathy from the front office. It seems to be a high-volume practice where the clinical experience can vary wildly.
We analyze 53 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are using Medicaid, confirm your coverage and the specific procedures covered before your appointment to avoid billing surprises.
✓ What Works Well
- Accepts Medicaid, which is rare
- Fast and efficient procedures
- Friendly clinical staff
✗ Areas to Improve
- Frequent billing and insurance issues
- Poor communication and follow-up
- Reports of rude front desk staff
- Do you accept Medicaid?
- Why was I charged for a service I didn't receive?
Great for quick extractions
Front office needs better training
Mixed experiences with billing
- Category Health & Medical
- City Zebulon
- State North Carolina
- Postcode 27597
- Country United States
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