12005 Cortez Blvd, Brooksville, Florida, 34613
Parents generally rave about the clinical staff, especially Dr. Issa, who is spot on with making kids feel comfortable. However, the front office is a total mess, with frequent billing errors and scheduling headaches. Many families love the kid-friendly vibe, but the administrative side is a real drag. It is a classic case of great care overshadowed by poor office management.
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Always verify insurance coverage directly with your provider before the appointment, as the front desk often gives incorrect info.
✓ What Works Well
✗ Areas to Improve
Clinical team is top-notch with kids
Front desk needs a serious overhaul
Billing transparency is lacking