The Dermatology Specialists - Astoria
31-79 Steinway St, New York, New York, 11103
Patients are deeply frustrated by the clinic's reliance on AI customer service and aggressive billing practices. While some find the medical providers knowledgeable and professional, many feel like just a number due to long wait times and impersonal interactions. The mandatory credit card policy is a major pain point for many. Overall, the clinical care is often overshadowed by poor administrative management.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always insist on speaking to a human immediately if the AI assistant fails to resolve your billing or scheduling issue.
✓ What Works Well
- Professional medical providers
- Modern, clean office environment
- Convenient online scheduling
✗ Areas to Improve
- Aggressive and non-transparent billing
- Over-reliance on AI customer service
- Long wait times
- Why do I need to keep a credit card on file?
- Can I speak to a real human instead of the AI?
Billing practices feel like a scam
Providers are great but the admin is a mess
Wait times are unacceptable
- Category Health & Medical
- City New York
- State New York
- Postcode 11103
- Country United States
readers daily.