The Dermatology Specialists - Long Island City
10-41 47th Ave, Long Island City, New York, 11101
This dermatology practice is highly regarded for its clinical care, with many patients praising the doctors and PAs for their expertise and bedside manner. However, there are significant, recurring complaints about the office's billing practices, including surprise charges, difficulty reaching the billing department, and aggressive credit card policies. It is a practice where the medical care is often excellent, but the administrative experience can be a major source of stress.
Be very cautious about providing your credit card for their 'card on file' policy; ask for a detailed breakdown of all charges before any payment.
✓ What Works Well
- Expert and compassionate dermatologists
- Clean and modern facility
- Effective treatments
✗ Areas to Improve
- Aggressive and confusing billing practices
- Difficulty reaching billing department
- Inconsistent front desk service
- Why was my card charged?
- Is this service covered by insurance?
Great doctors, terrible billing
Billing is a nightmare
Clinical care is worth the headache
- Category Health & Medical
- City Long Island City
- State New York
- Postcode 11101
- Country United States
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