Health & Medical · Primary Care

The Doctors Center - Southside

9857 Old St Augustine Rd, Suite 1, Jacksonville, Florida, 32257

Google Maps Updated: 13 May 2026
Authenticity Score: 91/100
About

The Doctors Center - Southside is highly praised for its friendly, professional, and compassionate staff. Patients feel heard and valued, with many highlighting the excellent care provided by Kristen DiMaggio and Grace Merchant. While there are isolated complaints about communication, the overall sentiment is overwhelmingly positive.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 92/100
Admin Efficiency 85/100
Pro Tip

They are very accommodating with urgent appointments.

Primary care
Urgent appointments
Pros & Cons

✓ What Works Well

  • Friendly and professional staff
  • Compassionate care
  • Listens to patient concerns

✗ Areas to Improve

  • Occasional communication issues
Frequently Asked Questions
  • Is the staff friendly?
  • Do they listen to concerns?
User Feedback

Kristen is amazing.

Very professional and caring.

Highly recommend this office.

Location Details
Street: 9857 Old St Augustine Rd, Suite 1
Neighborhood: Southside
City: Jacksonville
State: Florida
Postcode: 32257
Country: United States
Location
9857 Old St Augustine Rd # 1, Jacksonville, FL 32257
Quick Info
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