The Doctors' Office Urgent Care of West Caldwell, NJ
556 Passaic Ave, West Caldwell, New Jersey, 07006
This urgent care center receives mixed reviews. Many patients praise the medical staff for being kind, thorough, and efficient, especially for minor injuries. However, there are frequent complaints about administrative issues, including billing errors, long wait times, and rude front desk staff. Some patients feel the care is rushed or dismissive, particularly near closing time.
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✓ What Works Well
- Kind and professional medical staff
- Clean facility
- Convenient location
✗ Areas to Improve
- Billing and insurance issues
- Long wait times
- Rude front desk staff
- Do they accept walk-ins near closing?
- Why is the billing process so confusing?
Great for quick stitches, but watch out for the billing department.
The doctors are good, but the front desk needs a major attitude adjustment.
Wait times can be unpredictable.
- Category Health & Medical
- City West Caldwell
- State New Jersey
- Postcode 07006
- Country United States
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