Health & Medical · ENT & Plastic Surgery

The Ear, Nose, Throat & Plastic Surgery Associates

107 Hermits Trail, Suite 3619, Altamonte Springs, Florida, 32701

Google Maps Updated: 13 May 2026
Authenticity Score: 78/100
About

Patients are divided; while many praise the medical expertise of the doctors, there is significant frustration regarding administrative hurdles. Phone communication and billing transparency are common pain points. When patients get past the front desk, they often report excellent clinical outcomes.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 45/100
Pro Tip

Always ask for a cost estimate for any in-office procedure before agreeing to it.

High surgical success
Poor phone accessibility
Pros & Cons

✓ What Works Well

  • Highly skilled physicians
  • Effective medical treatments
  • Modern facility

✗ Areas to Improve

  • Difficult to reach by phone
  • Opaque billing practices
  • Long wait times
Frequently Asked Questions
  • Why is it so hard to reach the office by phone?
  • Are there hidden fees for procedures?
User Feedback

The doctors are great, but the billing is a nightmare.

Great bang for the buck if you can get an appointment.

Staff needs better training on patient communication.

Location Details
Street: 107 Hermits Trail, Suite 3619
Neighborhood: Altamonte Springs
State: Florida
Postcode: 32701
Country: United States
Location
107 Hermits Trail #3619, Altamonte Springs, FL 32701
Quick Info
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