The Edward & Mary Lord Family Health Center
47 Town St, Norwich, Connecticut, 06360
This center faces significant challenges with administrative organization and appointment reliability. While some patients have had positive experiences with specific providers, many report frequent cancellations and difficulty reaching staff. It is a busy facility that seems to struggle with high patient volume.
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If you have an urgent need, try arriving early in the morning for a potential walk-in opening.
✓ What Works Well
- Sliding income scale
- Comprehensive services in one building
- Some very kind individual providers
✗ Areas to Improve
- Frequent appointment cancellations
- Poor phone responsiveness
- Administrative disorganization
- How can I get a referral faxed?
- Are same-day emergency dental visits available?
Wait times are often long
Staff can be dismissive
Great for those needing financial assistance
- Category Health & Medical
- City Norwich
- State Connecticut
- Postcode 06360
- Country United States
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