The ENT Center
Health & Medical · ENT Center

The ENT Center

561 W Trout Run Rd, Ephrata, Pennsylvania, 17522

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

The ENT Center has a very polarized reputation. While some patients find the doctors attentive and helpful, many others report significant issues with billing, communication, and feeling dismissed. The administrative side of the practice is a major source of frustration.

Review Summary
20
Most Relevant
12
Newest
20
Highest
18
Lowest
Total Reviews Analyzed: 70
Performance Scores
Medical Expertise 60/100
Admin Efficiency 40/100
Pro Tip

Double-check your billing statements immediately and keep records of all calls.

Inconsistent patient care
High administrative friction
Pros & Cons

✓ What Works Well

  • Some doctors are very attentive
  • Clean facility
  • Good audiologists

✗ Areas to Improve

  • Billing department issues
  • Poor phone communication
  • Dismissive bedside manner
Frequently Asked Questions
  • Why is it so hard to reach someone?
  • Are they just trying to sell hearing aids?
User Feedback

Great care from some, terrible from others

Billing is a nightmare

Staff is friendly but disorganized

Location Details
Street: 561 W Trout Run Rd
Neighborhood: Ephrata
City: Ephrata
State: Pennsylvania
Postcode: 17522
Country: United States
Location
561 W Trout Run Rd, Ephrata, PA 17522
Quick Info
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