1901 N Beauregard St, Suite 100, Alexandria, Virginia, 22311
The Eye Center in Alexandria is a well-established practice with many loyal patients. The doctors are consistently praised for their expertise and thorough care. However, there are frequent and significant complaints about the front desk staff, particularly regarding rudeness, difficulty reaching the office by phone, and long wait times. It's a place where you can get excellent eye care, but you might have to deal with some frustrating administrative hurdles.
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Try to schedule your appointments well in advance and be prepared for potential administrative delays.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the staff is the worst.
I felt like a transaction, not a patient.
Great care, but the administrative side is awful.