The Eye Centers of Racine & Kenosha- Kenosha location
9916 75th St, Suite 101, Kenosha, Wisconsin, 53142
While the doctors at this center are generally well-regarded for their clinical skill, the practice suffers from significant administrative issues. Patients frequently report long wait times, difficulty reaching the office by phone, and poor communication regarding scheduling. The clinical care is often described as excellent, but the administrative experience is a major pain point.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent issue, try to arrive early and be prepared for a long wait; the clinical care is worth it if you have the patience.
✓ What Works Well
- Skilled and thorough doctors
- Modern equipment
- Good clinical outcomes
✗ Areas to Improve
- Extremely long wait times
- Poor phone communication
- Disorganized scheduling
- Why is it so hard to reach someone by phone?
- How long should I expect to wait?
The doctors are great, but the office staff needs training.
I waited two hours for a ten-minute check-up.
They treat you like cattle.
- Category Health & Medical
- City Kenosha
- State Wisconsin
- Postcode 53142
- Country United States
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