The Eye Institute OD, PA
8511 Colonnade Center Dr, Suite 100, Raleigh, North Carolina, 27615
Patients generally love the friendly and professional staff, but there are recurring complaints about billing transparency and long wait times. When the clinical care is the focus, it's a great experience, but the administrative side can be frustrating.
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Always confirm your insurance coverage and expected costs before your appointment.
✓ What Works Well
- Friendly and professional staff
- Thorough exams
- Modern facility
✗ Areas to Improve
- Billing transparency issues
- Long wait times
- Poor communication
- Why is my bill so high?
- Do you take my insurance?
- How long is the wait?
Doctors are great, admin is tough
Great frame selection
Professional and caring
- Category Health & Medical
- City Raleigh
- State North Carolina
- Postcode 27615
- Country United States
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