6133 Central Ave, St. Petersburg, Florida, 33710
The Eye Institute of West Florida receives mixed reviews. While many patients are satisfied with the surgical outcomes and the expertise of specific doctors like Dr. Desai and Dr. Kirsch, there is a significant volume of complaints regarding administrative incompetence, long wait times, and poor communication from the front office and billing departments.
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Always get a second opinion for major surgeries and verify all billing codes with your insurance provider beforehand.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office feels like a factory.
Billing issues are a constant headache.
Great surgical results, but the administrative experience is lacking.