Health & Medical · Optometry

The EyeCare Group

504 E Center St, Lexington, North Carolina, 27292

Google Maps Updated: 13 May 2026
Authenticity Score: 72/100
About

The EyeCare Group is a long-standing local practice that receives mixed reviews. While many patients praise the doctors for their hometown care and thoroughness, there is a growing sentiment of dissatisfaction regarding recent administrative changes, including appointment cancellations and poor communication. Patients who have been with the practice for years feel the quality of service has declined.

Review Summary
20
Most Relevant
14
Newest
20
Highest
17
Lowest
Total Reviews Analyzed: 71
Performance Scores
Medical Expertise 82/100
Admin Efficiency 35/100
Pro Tip

Confirm your appointment via phone a few days before to ensure it hasn't been rescheduled.

Long-standing local history
High clinical thoroughness
Pros & Cons

✓ What Works Well

  • Thorough eye exams
  • Friendly and caring doctors
  • Convenient location

✗ Areas to Improve

  • Frequent appointment cancellations
  • Poor communication from front desk
  • Billing errors
Frequently Asked Questions
  • Why was my appointment cancelled?
  • How do I get a refund for my copay?
  • Are you accepting new patients?
User Feedback

Used to be awesome, now it's a hassle

Doctors are great, staff is hit or miss

Billing is a mess

Location Details
Street: 504 E Center St
Neighborhood: Lexington
City: Lexington
Postcode: 27292
Country: United States
Location
504 E Center St, Lexington, NC 27292
Quick Info
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