The Eyecare Group
Health & Medical · Optometry

The Eyecare Group

1402 Eastchester Dr, High Point, North Carolina, 27265

Google Maps Updated: 19 May 2026
Authenticity Score: 88/100
About

Patients generally have a very positive experience here, praising the thorough exams, friendly staff, and efficient service. Many appreciate the clear explanations and helpful eyewear consultants. However, there are some complaints about recent management changes leading to poorer customer service and scheduling issues. Overall, it's a highly recommended practice.

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We analyze 67 public reviews for The Eyecare Group using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 90/100
Admin Efficiency 75/100
Pro Tip

Confirm your appointment details and insurance coverage well in advance.

Eye Exams
Eyewear Selection
Pros & Cons

✓ What Works Well

  • Thorough exams
  • Friendly staff
  • Efficient service

✗ Areas to Improve

  • Recent management changes
  • Scheduling issues
  • Occasional poor customer service
Frequently Asked Questions
  • Are the exams thorough?
  • Is the staff friendly?
  • How are the prices?
User Feedback

Dr. York is amazing.

Staff is very helpful.

Management changes have hurt service.