The EyeDoctors Optometrists
2525 Market Pl, Salina, Kansas, 67401
The optometrists are generally well-regarded, but the administrative and optical staff receive heavy criticism. Patients frequently complain about long wait times, poor communication, billing errors, and difficulty getting glasses fitted or repaired. It's a place where the clinical care is good, but the office experience is often frustrating.
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If you have a complex billing issue, try to speak with the office manager directly.
✓ What Works Well
- Knowledgeable optometrists
- Thorough eye exams
- Good selection of frames
✗ Areas to Improve
- Poor customer service
- Long wait times
- Billing and communication issues
- Why is it so hard to get a return call?
- Why are the glasses taking so long?
The doctors are great, but the office is a mess.
Billing is a nightmare; watch your statements.
Great care, but the office experience is frustrating.
- Category Health & Medical
- City Salina
- State Kansas
- Postcode 67401
- Country United States
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