3012 Anderson Ave, Manhattan, Kansas, 66503
The EyeDoctors Optometrists are well-regarded for their clinical care, with many patients praising the doctors' thoroughness and professionalism. However, the practice is currently struggling with significant administrative issues, including poor phone communication, billing errors, and a front-office staff that many patients describe as rude or unhelpful. The eyewear sales department also receives mixed reviews.
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The clinical care is excellent, but be prepared to handle your own billing and scheduling follow-ups, as the office staff can be unresponsive.
✓ What Works Well
✗ Areas to Improve
Doctors are great, staff is a nightmare.
Billing is a disaster.
Great care, but the front desk needs training.