The Eyes Have It
102 W Mountain Ave, Fort Collins, Colorado, 80524
The Eyes Have It is a local eyewear shop with a very polarized reputation. Many long-time customers love the personalized service, expertise, and quality of the frames and lenses. However, there is a significant number of reviews complaining about rude, dismissive, and unprofessional behavior from the staff, particularly the owner. It is a hit-or-miss experience, so proceed with caution.
We analyze 79 public reviews for The Eyes Have It using our data models and filter out spam to highlight only authentic feedback.
If you have a specific need, try to visit during quieter hours to avoid potential staff friction.
✓ What Works Well
- High-quality frames and lenses
- Expert optical knowledge
- Personalized service for long-time customers
✗ Areas to Improve
- Rude and dismissive staff
- Inconsistent customer service
- Occasional order delays
- Do they do eye exams?
- How long will my glasses take?
- Are they friendly?
Great glasses, but the service is hit-or-miss.
The owner is very knowledgeable but can be rude.
I've had great service for years, but recent experiences have been poor.
- Category Retail & Malls
- Neighborhood Old Town
- City Fort Collins
- State Colorado
- Postcode 80524
- Country United States
