The Family Doc clinic & Urgent Care
25350 W Warren St, Dearborn Heights, Michigan, 48127
The Family Doc clinic receives high praise for its compassionate, patient-centered care and skilled medical team. Many patients feel like family and appreciate the thoroughness of the doctors. However, there are significant complaints regarding front-desk staff, insurance issues, and communication delays. It is a clinic where the medical care is often excellent, but the administrative experience can be frustrating.
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Always verify your insurance coverage directly with your provider before your visit to avoid billing surprises.
✓ What Works Well
- Compassionate and thorough doctors
- Patient-centered care
- Skilled at blood draws
✗ Areas to Improve
- Rude and disorganized front desk staff
- Insurance and billing confusion
- Communication delays
- Do you accept my insurance?
- Can I get a same-day appointment?
The doctors are angels, but the front office is a mess.
They truly listen and care about your well-being.
Great medical care, but be prepared for administrative hurdles.
- Category Health & Medical
- City Dearborn Heights
- State Michigan
- Postcode 48127
- Country United States
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