868 York Ave SW, Atlanta, Georgia, 30310
This center has a loyal following who appreciate the personal, family-like care provided by specific doctors. However, the administrative side is a major pain point, with frequent complaints about long wait times, poor phone communication, and billing issues. Patients often feel the front desk staff is dismissive, which contrasts sharply with the high regard for the medical providers.
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Try to arrive very early or call repeatedly to get through; the medical care is worth the hassle if you are patient.
✓ What Works Well
✗ Areas to Improve
The doctors are gems, but the front office is a mess.
Communication is non-existent when you call.
Great care if you can get past the front desk.