3905 Jiles Rd, Kennesaw, Georgia, 30144
The Hathaway Agency has a split reputation. Many clients praise agents like Linda, Ashlee, and Lucas for their professionalism, responsiveness, and ability to save them money. However, there are several vocal critics who report poor communication, billing errors, and frustration with the agency's handling of claims and policy changes. While many feel well-supported, others feel like just a number and have had negative experiences with the agency's administrative processes. It seems to be a hit-or-miss experience depending on the agent you work with.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always double-check your policy documents to ensure all requested coverages are active.
✓ What Works Well
✗ Areas to Improve
Linda is the true definition of awesome.
They treat you like family.
I feel like they just want my money.