310 Gaslight Blvd, Lufkin, Texas, 75904
The Heart Institute of East Texas receives high marks for clinical expertise and life-saving care. Many patients feel the doctors are top-notch, but the office management is a frequent source of frustration. Long wait times and difficulty reaching staff by phone are the main complaints. If you can get past the front desk, the medical care is often described as excellent.
Expect delays if the doctors are called away for emergency procedures.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office needs better management.
They saved my life, worth the wait.
Front desk is hard to reach.