803 Rivergate Pkwy, Goodlettsville, Tennessee, 37072
This Honey Baked Ham location is a holiday staple for many, but it's notorious for being chaotic during peak times. Customers often report long lines, rude staff, and order errors during Thanksgiving and Christmas. While the ham itself is generally well-regarded, the service experience can be a major source of frustration for those trying to pick up their holiday meals.
We analyze 73 public reviews for The Honey Baked Ham Company using our data models and filter out spam to highlight only authentic feedback.
Avoid ordering online or over the phone during the holidays; it's often unreliable.
✓ What Works Well
✗ Areas to Improve
Great food, but the service needs work.
Avoid the holidays if you can.
Management needs to address the staff attitude.