The Horton Group, a Marsh & McLennan Agency LLC Company
10320 Orland Pkwy, Orland Park, Illinois, 60467
The Horton Group is widely praised for its professional, responsive, and honest approach to insurance. Clients frequently mention that agents take the time to explain complex policies, ensuring they get the best bang for their buck without high-pressure sales tactics. While most feedback is glowing, a few users noted issues with communication during renewals or specific office policies. Overall, the team is seen as a reliable partner for both personal and business insurance needs.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Highly responsive and professional staff
- Competitive pricing and thorough policy explanations
- No high-pressure sales or upselling
✗ Areas to Improve
- Occasional lack of communication during renewals
- Some dissatisfaction with office health policies
- Inconsistent follow-up for long-term clients
- Can you help me find better rates for my home and auto?
- How do I handle a claim for storm damage?
Agents are spot on with their advice.
They really care about finding the right fit.
Great service when you actually need to file a claim.
- Category Financial Services
- City Orland Park
- State Illinois
- Postcode 60467
- Country United States
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