Health & Medical · Gastroenterology

The Illinois Center for Digestive and Liver Health | Chicago office

5744 N Broadway, 2nd Floor, Chicago, Illinois, 60660

Google Maps Updated: 13 May 2026
Authenticity Score: 78/100
About

Patient experiences are polarized. While many appreciate the medical care provided by the doctors, there is a loud chorus of complaints regarding the office's administrative failures, including unreachable phone lines, billing errors, and poor communication. Patients often feel like a number in an assembly line.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
20
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 30/100
Pro Tip

Follow up via email or in-person if you don't get a response to your voicemail.

High turnover
In-house procedures
Pros & Cons

✓ What Works Well

  • Competent medical providers
  • Convenient location
  • Effective procedures

✗ Areas to Improve

  • Terrible phone communication
  • Billing and insurance issues
  • Long wait times
Frequently Asked Questions
  • Why is it so hard to reach someone?
  • Are the billing charges accurate?
User Feedback

Doctors are good, but the office is a mess.

Don't expect a call back.

Great care if you can actually get an appointment.

Location Details
Street: 5744 N Broadway, 2nd Floor
Neighborhood: Edgewater
City: Chicago
State: Illinois
Postcode: 60660
Country: United States
Location
5744 N Broadway 2nd Floor, Chicago, IL 60660
Quick Info
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