the Institute of Dermatology & Aesthetics: Dr. Julia Katsnelson MD
231 Olde Half Day Rd, Suite B, Lincolnshire, Illinois, 60069
Dr. Katsnelson is highly praised for her medical knowledge, thoroughness, and compassionate care. Many patients feel she has solved skin issues that others could not. However, there are recurring complaints about administrative issues, including long wait times, poor office management, and perceived rudeness from staff.
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The doctor is excellent, but be prepared for potential administrative frustrations.
✓ What Works Well
- Knowledgeable and thorough doctor
- Compassionate care
- Effective treatment plans
✗ Areas to Improve
- Long wait times
- Poor office management
- Rude administrative staff
- Why is the wait time so long?
- Is the staff always this rude?
Dr. Katsnelson is brilliant.
The office staff is unprofessional.
Wait times are unacceptable.
- Category Health & Medical
- City Lincolnshire
- State Illinois
- Postcode 60069
- Country United States
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