215 W Phoenix Ave, Flagstaff, Arizona, 86001
The Jack is a polarizing student housing complex. Many students and parents appreciate the prime location near campus and downtown, as well as the modern amenities. However, there is a consistent stream of complaints regarding poor maintenance, cleanliness issues upon move-in, and difficult management. Many residents feel the rent is too high for the quality of the units and the level of service provided. While some have had great experiences with specific staff members, the overall consensus points to significant operational challenges and a lack of responsiveness to resident concerns.
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Document every single scratch and stain upon move-in to avoid unfair charges later.
✓ What Works Well
✗ Areas to Improve
Great location, but the management makes it hard to enjoy living here.
The units were filthy when I moved in and maintenance takes forever.
Perfect for students who want to be close to campus, but be prepared for some headaches.