The Lash Lounge
Personal Care · Lash Salon

The Lash Lounge

13915 S Virginia St, Unit 108, Reno, Nevada, 89511

Google Maps Updated: 18 May 2026
Authenticity Score: 68/100
About

The Lash Lounge in Reno has a very polarized reputation. Many clients love the relaxing atmosphere and the beautiful results from stylists like Abi, Sara, and Lyssa. However, there are significant complaints about poor communication, rigid policies, and inconsistent quality. It's a place where you might get a great set, but you're taking a risk with their customer service and scheduling.

Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
20
Lowest rating

We analyze 78 public reviews for The Lash Lounge using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 75/100
Staff Behavior 60/100
Pro Tip

If you're a first-timer, ask for a stylist who is patient and willing to explain the process.

Membership options
Clean facility
Pros & Cons

✓ What Works Well

  • Relaxing atmosphere and clean facility
  • Talented stylists like Abi, Sara, and Lyssa
  • Beautiful results for many clients

✗ Areas to Improve

  • Poor communication and rigid policies
  • Inconsistent quality and lash retention
  • Expensive and nickel-and-diming
Frequently Asked Questions
  • Is it worth the price?
  • Who is the best stylist to request?
  • Are they good with first-timers?
User Feedback

Request Abi, Sara, or Lyssa for the best results.

Be very clear about your expectations.

Check your lashes before leaving.