The Maryland Oral Surgery Group
9632 Marlboro Pike, The Melwood Professional Center, Upper Marlboro, Maryland, 20772
The Maryland Oral Surgery Group receives high praise for Dr. Russell's surgical skill and the overall professional environment. Many patients appreciate the educational approach, including videos that explain procedures. While most have a great experience, some report significant issues with billing transparency and administrative communication, which can be a real headache.
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Always verify your insurance coverage and get a written price breakdown before starting any major procedure.
✓ What Works Well
- Dr. Russell is highly skilled and professional
- Clean and tranquil office environment
- Effective and quick surgical procedures
✗ Areas to Improve
- Billing department is often described as disorganized
- Long wait times for some appointments
- Communication gaps regarding insurance claims
- Do they accept emergency appointments?
- Is the office handicap accessible?
- What is the billing process for implants?
Surgery was quick and painless
Staff is generally warm and welcoming
Billing issues can lead to multi-year disputes
- Category Health & Medical
- City Upper Marlboro
- State Maryland
- Postcode 20772
- Country United States
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