Health & Medical · Primary Care

The Maxwell Group

14678 N Del Webb Blvd, Sun City, Arizona, 85351

Google Maps Updated: 19 May 2026
Authenticity Score: 84/100
About

Patients generally love their doctors here, often describing them as thorough, compassionate, and dedicated. The patient portal is a big plus for convenience. However, there are recurring complaints about the front desk staff and administrative hurdles, such as difficulty scheduling or getting call-backs. It's a great place for medical care if you can navigate the front office.

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We analyze 75 public reviews for The Maxwell Group using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 50/100
Pro Tip

Use the patient portal for refills and questions; it's often faster than calling.

Primary care
Patient portal
Pros & Cons

✓ What Works Well

  • Excellent doctors
  • Convenient patient portal
  • Thorough care

✗ Areas to Improve

  • Rude front desk staff
  • Scheduling difficulties
  • Administrative hurdles
Frequently Asked Questions
  • How do I get refills?
  • Why is the front desk rude?
  • Can I see a specific doctor?
User Feedback

Dr. Palnati is wonderful.

Front desk is a nightmare.

Portal makes things easy.