1531 Watson Blvd, Warner Robins, Georgia, 31093
Patients generally praise the medical staff for being attentive and thorough, especially Dr. Aguila and the nurse practitioners. However, the office administration is a major pain point, with many reports of long wait times, poor phone communication, and billing errors. While the clinical care is often described as top-notch, the operational side of the practice is causing significant frustration. Many patients feel the office has declined in quality over the last few years.
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If you need a prescription refill, call early in the week and follow up immediately if you don't hear back.
✓ What Works Well
✗ Areas to Improve
Clinical care is great but the office management is a mess.
Staff is often rude or unreachable.
Wait times are unacceptable.