The Medical Group of Columbia
1609 Rosewood Dr, Columbia, Tennessee, 38401
The Medical Group of Columbia receives mixed reviews. Many patients praise Dr. Kennedy and his team for their kindness, thoroughness, and professional care. However, a significant number of patients report frustration with administrative issues, including poor phone communication, billing errors, and feeling rushed during appointments. The clinical care is generally well-regarded, but the administrative side needs improvement.
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Use their website for appointment scheduling to avoid long phone wait times.
✓ What Works Well
- Compassionate providers
- Thorough care
- Friendly front desk
✗ Areas to Improve
- Billing department issues
- Poor phone communication
- Feeling rushed
- Can I get a same-day appointment?
- Why is the billing so confusing?
Dr. Kennedy is the best.
The staff is friendly, but the billing is a headache.
Great care, but hard to reach by phone.
- Category Health & Medical
- City Columbia
- State Tennessee
- Postcode 38401
- Country United States
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