The Minimally Invasive Brain and Spine Center at Mercy
301 St Paul Pl, Baltimore, Maryland, 21202
Patients generally rave about the surgical expertise and bedside manner of the doctors, particularly Dr. Park and Dr. McIver. While the clinical care is top-notch, some folks have hit snags with administrative follow-ups and communication. Most feel the team is professional and genuinely invested in their recovery. It is a solid spot for those needing specialized spine and brain care.
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Ask for the PA if you need a quick update, as they are often the ones coordinating the daily care plans.
✓ What Works Well
- Exceptional surgical skill
- Compassionate bedside manner
- Efficient clinical staff
✗ Areas to Improve
- Inconsistent follow-up communication
- Administrative scheduling errors
- Occasional lack of urgency
- How long is the typical wait time?
- Are there non-surgical treatment options?
Doctors take time to explain conditions
Front desk is usually pleasant
Follow-up calls can be hit or miss
- Category Health & Medical
- City Baltimore
- State Maryland
- Postcode 21202
- Country United States
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