The Nexus Group
Health & Medical · Psychiatry

The Nexus Group

5725 Forward Ave, Suite 401, Pittsburgh, Pennsylvania, 15217

Google Maps Updated: 20 May 2026
Authenticity Score: 75/100
About

This practice has a highly polarized reputation. Some patients swear by the life-changing care they receive, particularly from Dr. Thorkelson, while others report traumatic experiences, billing issues, and poor communication. It is a high-stakes environment where the quality of care seems to depend heavily on the specific provider and the patient's needs.

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We analyze 73 public reviews for The Nexus Group using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 40/100
Pro Tip

Be very careful with billing and keep records of all your visits and payments to avoid double billing.

Psychiatry
TMS Therapy
Pros & Cons

✓ What Works Well

  • Life-changing results for some
  • Thorough and knowledgeable doctors
  • Holistic approach

✗ Areas to Improve

  • Billing and insurance issues
  • Poor communication and response times
  • Inconsistent quality of care
Frequently Asked Questions
  • Is this covered by insurance?
  • Why is the wait so long?
  • Are the providers qualified?
User Feedback

Dr. Thorkelson changed my life.

This place is a pill factory.

The billing process is a scam.