The Oncology Institute
1701 E Cesar E Chavez Ave, Suite 535, Los Angeles, California, 90033
The Oncology Institute is generally praised for its knowledgeable and compassionate doctors, particularly Dr. Chand and Dr. Malik. Patients feel well-cared for and appreciate the thoroughness of the medical team. However, the practice suffers from significant administrative issues, specifically regarding phone communication and appointment scheduling, which can be a major source of stress for patients.
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If you have trouble reaching them by phone, try visiting in person or using their patient portal.
✓ What Works Well
- Knowledgeable, compassionate doctors
- Thorough care
- Clean facility
✗ Areas to Improve
- Terrible phone customer service
- Long wait times
- Communication gaps
- Why can't I reach anyone by phone?
- Are the doctors good?
Doctors are amazing
Phone service is a nightmare
Very empathetic care
- Category Health & Medical
- City Los Angeles
- State California
- Postcode 90033
- Country United States
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