The Oncology Institute
399 E Highland Ave, Suite 501, San Bernardino, California, 92404
The Oncology Institute in San Bernardino receives mixed reviews. Patients often praise the doctors for their compassion and expertise. However, there are significant concerns regarding administrative communication, difficulty reaching staff, and facility maintenance. The experience seems to be highly dependent on the specific staff members involved.
We analyze 62 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal or texting app for communication, as phone lines are often unreliable.
✓ What Works Well
- Compassionate and knowledgeable doctors
- Friendly and welcoming staff
- Clean facility
✗ Areas to Improve
- Poor administrative communication
- Difficulty reaching staff by phone
- Facility maintenance issues
- How do I reach my doctor?
- Are you accepting new patients?
- What is the status of my referral?
Doctors are great
Communication is a nightmare
Staff is friendly
- Category Health & Medical
- City San Bernardino
- State California
- Postcode 92404
- Country United States
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